Giving Thanks For A Wonderful Employee of the Month

November is always a month focused on reflection of the things we’re grateful for. This year has made us realize more than ever not to take for granted the wonderful things (and people) we have. One person Buzz Franchise Brands is especially grateful for is our Employee of the Month, James! James joined the BFB family in September of 2019 as one of our very first British Swim School franchise business coaches. He’s been such a valuable asset to both the corporate team and franchisees, providing excellent support and always going above and beyond in his work.

Why We’re Thankful for James

James has a strong business background. Prior to joining Buzz Franchise Brands, he worked at Norfolk Southern for over 10 years, most recently as a market manager in their Industrial Products division. This role helped him gain experience managing relationships and results across various internal and external stakeholders. Prior to this, James was in law enforcement. His wide variety of experience has given him the solid foundation to be able to coach franchisees and manage expectations while also being someone the franchisees feel comfortable going to for support.

The Role James Plays to Franchisees

As a franchise business coach, James is the day to day contact for many of the British Swim School franchisees. He’s the go-to guy for questions, concerns, difficulties, or general guidance on what franchisees should be doing to grow their business. His clear communication, positive and approachable personality, and calm demeanor make him a perfect fit for this role. He’s done a great job with British Swim School, that he’s now taken on a few Pool Scouts franchisees to support as well. We’re excited for him to bring the same amazing support to the Pool Scouts franchisees as he’s shown to British Swim School.

Aside from the large role he plays as a business coach, James is a great asset to the corporate team. He’s always willing to help out coworkers, bringing new ideas and solutions to the British Swim School brand, and is always game for Friday happy hour! He also recently joined the Sanity Control Committee, which helps plan all of the fun events that Buzz Franchise Brands takes part in throughout the year. 

Get to Know James Better

Here are a few fun facts about James for you to get to know him better.

What are three things still left on your bucket list? 

1.Take my dad to a Redskins/Packers game in Green Bay (we are both Redskins fans and his father played for the Packers).

2.Play rounds of golf at Pebble Beach and St. Andrews.

3.Take my wife to Tahiti.

What was the worst punishment you received at school? 

When I was in elementary school I may or may not have shot a rubber band at a teacher's head. My punishment was cleaning the cafeteria for a month.

Choose a movie title for the story of your life.

"What Could Possibly Go Wrong?"

We are so thankful to have James as part of the team, and look forward to continuing to see the great work he does!